My Sky | TV, Broadband, Mobile

Manage your Sky account anytime, anywhere with My Sky | TV, Broadband, Mobile — the all-in-one app that puts your TV, broadband, mobile and home phone services in your pocket.

Stay in control of everything that matters. Whether you're checking your broadband speed, paying your bill, tracking an engineer visit or activating your mobile SIM, My Sky makes account management intuitive and fast. Access your account information instantly, 24/7, without logging into a website or calling customer service. The app is personalised to your services, so you see only what's relevant to you.

Join Sky VIP, our free loyalty programme, directly from the app and unlock rewards that grow more valuable the longer you're with us. Discover exclusive offers tailored to your account, view available upgrades and manage your services all in one place. Check your bills, view future costs and update your payment details securely. Track orders for Sky Q, Sky Multiscreen and Sky Mobile from dispatch through delivery, and reschedule engineer visits with just a few taps. Plan a home move? Find everything you need to know and contact the team without leaving the app.

If you have Sky Mobile, activate your SIM directly from your phone, monitor your minutes, texts and data usage in real time, and set spending caps for peace of mind. Manage family allowances and control roaming settings. Topping up on Pay As You Go or adding data has never been simpler. For Sky broadband customers, monitor your connection speed and usage, check your service status and receive instant SMS notifications if issues arise. Use our built-in broadband diagnostic tool to troubleshoot problems fast, or follow step-by-step guides to solve common issues independently.

Need help? Access helpful FAQs, tap into relevant topics in our customer community and message Sky experts directly through the app. Get notified when they respond, so you're never left waiting. Manage your Sky Go devices, reset your TV PIN, activate Remote Record and pair your viewing card — all from your mobile.

The refreshed My Sky | TV, Broadband, Mobile app delivers a smoother, easier experience designed around your loyalty. Now you can manage broadband, TV, home phone and mobile accounts together, making your Sky world simpler than ever.